Alexa to answer health questions in bid to 'ease pressure' on NHS | ITV News

Alexa to answer health questions in bid to 'ease pressure' on NHS | ITV News



according to the NHS website to help you get better more quickly rest in sleep keep warm take paracetamol or ibuprofen to lower your temperature and treat aches and pains Alexa the smart speaker with all the answers now she can give health information from the NHS bonafide advice approved by medical experts in a new partnership with Amazon the government says if patients use it it could alleviate pressure on doctors so would they use it for minor things for families it's probably very useful but for me personally I would prefer to see my GP I think it might be a kind of triage quite useful to come on to your GP with some knowledge more than 6 million people in the UK are already using one of these now if I ask it a health question it should give me information from the NHS like this Alexa what are the symptoms of chickenpox according to the NHS website chickenpox starts with red spots now it's a trusted source of information the government is encouraging us to use it but is that right no say privacy campaigners who are concerned about what Amazon might do with the data this is the most sensitive data that there is about us aren't there and we need to make sure that we absolutely know what how Amazon is going to be using this data because Amazon is not a charity so when they have such a partnership with the Department of Health they have any interests in there and we need to be absolutely clear in certain what their interest is Amazon insists none of the information collected on alexa is shared a position that government accepts Amazon have rules around that and critically people are already asking Alexa these questions I want them to get the best answers they do have rules around it but have you had cast iron guarantees from Amazon that NHS patients their data will not be possible Amazon already have strong privacy rules and of course we talked to them about this part of it Alexa what's the weather like tomorrow right all wrong the future for Alexa looks like it will be to help those under the weather as well as those wanting the weather Emily Morgan news at 10:00 you

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